Austin Alarms Inc Inc Terms And Conditions
Po Box 1322 Rifle Co 81650
631-961-0531

License - Terms - Customer Agreement Before Purchasing

IF YOU WANT IT YESTERDAY CALL US AND ORDER 1-2 DAY AIR, Even These Could Be Manufacture Delays Up To 60 Days, although we have a great Influence with all Manufactures to get these items before any one else so do not get nervous. This just puts you up in front of the line when the new production line is completed.

DO NOT BREAK OUR SHOES (CHARGE BACK) IF YOU ORDER GROUND THIS WILL NOT BE TOLERATED, SEE FEES AND CONDITIONS!

1. You as a Customer purchasing through Austin Alarms Inc, Agree To The Following Rules And Regulations According To Our Shipping Terms And Chargeback Fees And Conditions!

   If You Buy From Us And Do Not Order Rush Shipping, Then Put In A Claim As Unauthorized Charge You Will Be Fined.

    

2. Shipping Terms / Options.

   Back

   All Shipping Charges Are For Shipping As Well As Handling By Weight.
   Shipping Charges Are Real Time Rates From UPS. Additional Weight Is Calculated At A Much Lower Rate. IE: Many Products Do Not Mean Higher Shipping Rates. We Are Open 24/7 With Low Wholesale Prices, So Yes We Charge For Shipping. We Although Do Not Make A Profit On The Shipping Charges.

   We Ship All Items UPS By Weight UPS Ground Real Time Rates Directly From UPS.
   You Can Upgrade To 3-Day 2-Day Next Day Saver Or Next Day Am When You Check Out.

   • Shipping Rates Are UPS Whatever You Select,  Always Insured Shipping.  (From Date Of Shipment)

   • We Ship Many Products, UPS From Many Different Locations Within The U.S., We Ship All Others From NY, CO, VA, TX, NJ, So Call Us 1-800-309-1009 For Exact Shipping Times If Needed.

   • 3-Day, 2-Day, And Overnight Shipping Is An Option.
     All Items Must Be In Stock For Immediate Shipping Unless Otherwise Arranged.

   • Alaska - Puerto Rico - Hawaii - Canada Orders Must Be Shipped 2-Day Air Minimum.
     Additional Charges May Apply, And Will Be Added To Order If Not Selected Upon Checkout.

   • All Foreign Orders, (International) Will be billed Accordingly To USPS And UPS Expedited Worldwide. Additional Charges May Apply, And Will Be Added To Order If National Shipping Is Not Selected Upon Checkout.

   • Customer is responsible for all customs and brokerage fees (if applicable). All internationally shipped back orders are charged full shipping charge (request that all items ship together to avoid additional shipping charges).

   • These time Schedules Are Complete In Stock Orders Only.

   • If You Require A Split Shipment, Any Additional Shipping Will Be Charged To Your Credit Card.

   • We Reserve The Right To Substitute Any Item With Equal Or Greater Value Item To Complete Your Order,

   • Otherwise Your Order Will Be Considered A Special Order. As Per Out Terms Of Service.

   • UPS Shipping Price By  Weight  Real Time UPS Pricing To Anywhere In The Domestic United States Of America. Alaska - Puerto Rico - Hawaii - Canada Are Shipped As Stated Above.

   We Ship From All Across The World.

   U.S. Ground Maps & Business days in transit from New York And New Jersey

   Top of Page

   
   

   ---

   U.S. Ground Maps & Business days in transit from Colorado

   Top of Page

   

   UPS guarantees the day of delivery for every ground package you ship to any address within the 48 contiguous states, except for any ground package originating in Alaska or Hawaii. In addition, the guarantee applies to shipments from Puerto Rico to the 48 contiguous states (see Terms and Conditions for details). Service Map colors may vary due to differences in hardware and software. For the scheduled days in transit for ground packages shipped within the 48 contiguous states, please use the Time-in-Transit calculator.

   
   Top of Page

   What is the total delivery time for my order? The total delivery time for your order is the period of time from when you place your order until the time you receive it. It is comprised of two parts, the processing time and the shipping time, as shown below. Processing time for an item is the time from when you submit your order to when the item leaves the warehouse. You can usually find an item's processing time when you click "See estimated arrival date" on the item page. Shipping time is from when the item leaves the warehouse to when it arrives at your door. See shipping time below. Top of Page When can I expect my order to arrive? You will usually see the estimated arrival date-range when you click "See estimated arrival date" on the item page. You will see the actual arrival date-range during checkout. The arrival date-range of each item is determined by adding the minimum of the processing time to the minimum of the shipping time and the maximum of the processing time to the maximum of the shipping time. For instance, if you bought a music CD that took 1 to 2 business days to process before shipping and you had it sent by Standard shipping (3 to 5 business days), the CD would arrive in 4 to 9 business days. Shipping times, below, apply to shipments in the continental United States. For shipments sent by Standard to Alaska and Hawaii, add 2 days to the shipping time. Delivery to APO/FPO addresses takes 3 to 6 weeks. Delivery Method Shipping Time Standard   4 to 45 business days (plus processing time) 2- to 3-Day Shipping   3 to 25 business days (plus processing time) 1-Day Shipping   2 to 15 business day (plus processing time)   Freight carrier (The only shipping method for oversize items)   7 to 60 business days (plus processing time) ** NO EXCEPTIONS FEES APPLY IF YOU GET IMPATIENT** Top of Page How are my shipping costs determined? We work hard every day to bring you the lowest possible shipping cost. The shipping cost for most items is based on the item's size, weight, shipping method and delivery address. We calculate the estimated shipping cost with our lowest-price shipping method and assume all items in your cart are going to one address. If you select a different shipping method or multiple addresses, your actual shipping cost may be higher. You will see your actual shipping cost during checkout. Top of Page

    

3. Policy:

4. If for any reason you are dissatisfied We at Austin Alarms Inc Guarantee Within 30-Days of Purchase We Will Refund You As Per Our Terms Of Sale Below Pending Items Received by us Within 30 Days. (Less Shipping Both Directions)

5. Defective items must be returned for replacement within 7 days and can have even exchange, any defective items received after 7 days are handled as factory warranty repair only.

6. Price Discount Specials, Special Orders, Returns Of Back Orders, Or Change of Plans are subject to a 25% Restocking Fee.

7. All Ground Orders Can Take Up To 7 Days To Process Due To The Volume Of Orders We Get Every Day. We Suggest If You Want Your Items, ALL Items You Ordered Priority Delivery That You Call Us And Order Next Day Air Shipping.

8. We At Austin Alarms Inc Are Not Responsible For Manufacture Part Number Changes, Although These Items Are The Same Identical Or Upgraded Items You Are Ordering With One Difference, The New Part Number, Updated Revision..

9. Batteries And Transformers Are Non Refundable. Warranty Replacement Or In House Credit Only.

10. You must return the merchandise as we shipped it to you In the original box's In Mint Condition.
    You Must Send Items Back Shipped Insured With Tracking Information.

11. Once Item's are received and inspected, a credit will be issued to your account Within 7-10 Business Days.

12. Stock Items:

13. All Orders / items or partial ordered items Not in stock will be Handled as a special order. Special Orders Can Take Up To 60 Days For Delivery.

14. Returns.

15. You Must Notify Us Within 5 Days of receipt of your order. Fax: 631-961-0533

16. Any Orders Returned because of late (Past 10 Days) delivery, will be charged a 25% Re-Stocking Fee,+ $10.00 Processing Fee,+ Loss Of Original Shipping,+ Cost Of Return Shipping Fees From UPS.

17. Any Orders Returned ( Not Cancelled Before10 Days Of Original Order) (Without calling us between the 7-10th day,) That Already Shipped will be charged $25.00 Neglecting To Call Us Between 7-10 Days Cancellation Fee + 25% Re-Stocking Fee+$10.00 Processing Fee,+ Loss Of Original Shipping,+ Cost Of Return Shipping Fees From UPS.

18. All Items Must Be In Mint Resalable Condition.  That includes All Packaging.

19. Warranty.

20. All items purchased through Austin Alarms Inc are Guaranteed for Whatever the manufacture warrantees the items for.
    You do Not have to deal with the Manufacture.
    Just Notify Us 631-961-0533. and We will handle The Warranty Exchange For You.

21. JUST SEND DEFECTIVE ITEM TO US WE WILL Handle The Warranty For You.
    ALL SIGNS OF ABUSE, DESTRUCTION OR MISHANDLING VOIDS ALL WARRANTIES.
    ALL Warrantee Products Must Be In Mint Condition!
    

22. Cancellations:

23. All Cancellations Not Shipped Must Be In Writing: Or : 631-961-0533

24. Cancellation of all special orders / International orders will be subject to a 25% restocking fee.

25. All Cancellations Within 7 Days Of The Original Order, Not Shipped Are Subject To A $10.00 Processing Fee. (Because You Change Your Mind The Credit Card Companies Still Charge Us For The Transaction And The Refund!)

26. Shipping on all cancellations is non refundable.

27. Refusals of shipment will be subject to a 25% Restocking Fee.
    Return Shipping Fees Are Also The Responsibility Of The Customer
    

28. CHARGEBACK'S.

29. Any Chargeback's, Including Attempted Chargeback's, Disputes, without notifying Austin Alarms Inc In Writing And Certified Mail, As It Appears On Your Statement You Will Be Responsible For $25.00 OR Any Fees Incurred, Which Ever Is More. You Further Authorize Austin Alarms Inc To Charge Your Card / Deduct From Refund For These Fees. You As A Customer Agrees If Your Order Has Not Arrived Within 10 Days Of Your Order You Must Call Or E-Mail Us within 10 Days To Find Out Where Your Order Is. Any Charge Backs-Cancellations For Non Delivery After 10 Days Of Your Order Will Result In A $25.00 Chargeback-Cancellation Fee.

30. Fees/Terms:

31. Shipping and Handling:   We charge for shipping. No Exceptions!

32. No returns accepted without Return Goods Authorization. Call for RMA and RMA Shipping Address/ Before 7 Days. All Items Incorrectly Returned Are Subject to A 25% Restocking Fee Or Refusal.

33. All Orders Cancelled, Refused After Order Has Shipped Will Be Subject To In House Credit And/OR Charged 25% Restocking Fee. Customer Will Be Responsible For All Shipping Charges Both Directions.

34. If Customer Refuses To Return Phone Calls, E-Mails Regarding Errors On Their Order Preventing Us From Shipping And/Or Contacting Them Will Be Charged A $10.00 Fee.

35. If customer cancels order after 10 days for non delivery, without calling us before the 10 days looking for their order, will be charged A $.25.00 Cancellation Fee as well as A $10.00 Processing Fee. Shipping is NON REFUNDABLE. (Also See Item 35.)

36. Please Make Sure Your Credit Card Information Is The Same As On Your Bill. All Credit Cards Must Verify Billing And Shipping Address And Zip code Authorization. Your Order Will Be Delayed Until Verification Has Been Established.

37. INTERNATIONAL ORDERS:
    WE DO NOT ACCEPT ANY INTERNATIONAL ORDERS OR CREDIT CARDS.  UNLESS THE SHIPPING ADDRESS IS THE SAME AS ON THE CARD!.  WE  WILL NOT SHIP TO A DIFFERENT ADDRESS!. YOUR BANK MUST FAX Austin Alarms Inc - 970-625-1886 WITH AUTHORIZATION NUMBER!. Austin Alarms Inc  RESERVES THE RIGHT AND WILL NOT TELEPHONE OUT OF THE USA FOR AUTHORIZATION. Austin Alarms Inc Will Not Accept Any Telephone Orders. All International Must Be Done Through Our Web Store Processing Center. (YOU MUST ORDER ON-LINE)
    WE TRACK AND FIND ALL STOLEN CREDIT CARD USERS. FURTHERMORE WE  PROSECUTE TO THE FULLEST EXTENT OF THE FEDERAL AND INTERNATIONAL LAWS.

38. Shipping charges are non-refundable.

39. Austin Alarms Inc Reserves The Right To Hold Any Suspicious Order Till The Charge Monies Have Come Into Our Bank And The Credit Card Has Been Verified As The Person Ordering The Product.

40. Any Orders Duplicated -Triplicate Orders Shipped By Us Or Any Manufacture Must Be 1-Refused, 2-Contact Austin Alarms Inc, 3-And Returned Immediately. Any Duplicate Orders-Items-Part Of Any Order Shipped And Not Returned Within 10 Days Of Receiving Said Order Will Be Charged Full Price As The Original Order Or Parts Of Order The Customer Keeps Without Notifying And Returning Or Paying Austin Alarms Inc Thereof For Said Duplicated-Triplicate Order-Parts. A 25% Restocking Fee Will BE Applied On Any Duplicated Orders Returned In Tact Any Time After 10 Days of Receipt OF The Said Duplicated Unpaid For Order Shipment. A 15% APR Processing Fee May Be Charged Along With Any Duplicated Orders Not returned As Well As The Original Price Of The Original Order-Parts Not Returned Or Paid For Within The 10 Days As Stated Above. Any Chargeback's, Non Payment Of Any Said Duplicated-Triplicate Orders Will Be Reported As Stolen To The Customers Local Authorities As Well As Prosecution, Collection Agency Reporting From Austin Alarms Inc Through All Court Systems, Collection Agencies, Credit Bureaus Available To Us.

41. Any customer calling and harassing our call center will have their local Police/Sheriff/FBI Agency Notified of the harassment and we will prosecute if the Harassing phone calls persist.

42. I The Customer Either Internet Or Phone Order Agree I Have Been Advised And Have  Read And Agree To These Terms Above As Part Of Any Completed Purchase From Alpine Alarms Inc And All Affiliates.

More Information See Our Shipping Terms Here

PLEASE CALL DO NOT ASSUME ALL ITEMS ARE IN STOCK AT ALL TIMES WHICH IS CLEARLY STATED ON OUR STORES EVERY WHERE AS WE COULD SELL OUR IN 5 MINUTES PRIOR TO YOUR ORDER. BEST IS TO CALL US 631-961-0531 AND IF IN STOCK ORDER 1-2 DAY UPS DELIVERY TO BE SURE! IF YOU ARE IN THAT MUCH OF A HURRY!,

 Otherwise we ask patience and 1-8 weeks for delivery especially if as you and we both know certain items are on the plate for discontinuance and we do stock them only if we know about it in time and grab them up from all the huge distribution centers and manufactures across the world.

Austin Alarms Alpine Alarms Nassau Security Alarm Shoppe Alarm Yourself Inc

Austin Alarms Inc PO Box 1322 Rifle CO 81650
800-309-1009